John and Jennifer*, are a loving couple, they are both hard working, in their jobs and in their behavioral health treatment. But before they came to Harbor Health Services, Inc. (HHSI) in 1995, John and Jennifer had a few run-ins with the law and had practically destroyed their credit. Neither of these things really mattered until a fateful day in October when they realized they were facing homelessness. The apartment they'd been living in for the last 10 years was pending sale and although they were working hard toward recovery, their checkered past was haunting them - they could't find a landlord who would rent to them.
John and Jennifer had a number of things working against them when they tried to find new housing: their credit rating was poor, they both had criminal histories, and they were just scraping by on minimum wage and state benefits.